Dont enjoy so it gambling enterprise
You should never enjoy this local casino. ten per twist. ($5) and you can had $0.42?? I go and request another added bonus and they say regrettably we simply cannot question an alternative extra. Cheapest gambling establishment previously.
Thank you for communicating and for revealing their feedback. We really apologize to your frustration because of your own current added bonus sense plus the fury this has written.
During the Punctual Slots, i really worth our faithful members and endeavor to offer reasonable and you may satisfying promotions. Please be aware that every bonuses are subject to our Words and you can Criteria, and therefore explanation qualifications, worthy of, and you may volume limitations. While we know it are going to be unsatisfactory when requirement aren’t came across, all of us constantly recommendations feedback such as your to make certain all of our added bonus also provides continue to be enjoyable and you will reasonable for everybody.
To assist you subsequent, i kindly inquire that you contact all pub casino of our loyal service people from the – this can allow us to feedback your account especially to see whenever we provide a very rewarding solution.
Membership a couple of times suspended and withdrawals perhaps not paid back
I’ve knowledgeable repeated difficulties with FastSlots: � To the , We requested a withdrawal regarding �175. My personal account are instantly suspended and you may reopened days later, and no reasons. � On the , I questioned �305. My personal membership are again blocked, as well as the detachment wasn’t credited.
I have left most of the facts (screenshots, purchase record, chat logs, emails) and possess contacted my lender to possess an effective chargeback. I have and advised the fresh Hellenic Betting Commission and Cyber Crime Department.
This demonstrably reveals a period off account blocking and withholding finance, and that i don’t suggest FastSlots. I firmly recommend warning prior to deposit any cash.Once FastSlots requested complete KYC confirmation (ID, selfie, and financial statement), I provided all of the expected documents quickly and you will followed all of the classes just as the requested.
My account stays frozen versus explanation, and you will even with giving four pursue-upwards emails, You will find gotten zero reply or verification regarding the service party for almost all days.
This is now another day my membership might have been closed following a detachment demand (the earlier date try towards having �175).
Yet, it�s obvious one FastSlots waits or ignores genuine distributions.I have the characters and you may facts recorded and certainly will go-ahead having financial conflict (chargeback) and certified complaints on the Hellenic Betting Commission and you may Cyber Crime Section in case your issue is perhaps not resolved in the near future.
Thank you for reaching out and revealing this outlined account of the experience. I really apologize into the fury and you can concern caused by the fresh waits on your withdrawals and also the brief suspension of membership.
Take note one to account ratings and you will short term suspensions can happen during the all of our mandatory verification and you may compliance monitors, which are set up to guarantee the security of financing and adherence to anti-fraud and you can AML (Anti-Money Laundering) rules. We all know just how exhausting it needs to be to try out disturbances, particularly shortly after submission all the called for files and you can following guidelines meticulously.
You want to assuring you that our party tend to feedback the circumstances very carefully and gives an improvement as quickly as possible. Yet not, to assist you further and make certain the number try prioritized, we kindly query you resend your details and you will help paperwork so you’re able to – this will help us cross-look at your case towards conformity agency and you may functions for the a swift resolution.
Prepared already one week (5 organization…
Prepared already 7 days (5 business days) to possess a great withdrawl. Called the fresh new custommer provider multiple times. Keep on saying a similar reply ‘a deposit is not settled inside the fresh system’. And they say this will get 5 business days. Nevertheless put and you can withdrawl had been for a passing fancy go out. Making this not true more. Like playinf this casino and its particular a good. But that isn’t acceptable. Called them because of the current email address, and you may alive talk. Will delete which remark when i has my money however, untill this time it stays.